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For Security Professionals at Hospitals: How to Protect Yourself From Accusation/Complaint of Theft or Mishandling Lost Property

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Case Study: UW Medical Center Montlake and Northwest Achieves Time Savings and Moves Away From Pen and Paper

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Audio Interview with Drew VanWeerthuizen, Public Safety Office Supervisor

"We're able to log items, take pictures, and have all the information readily available at our office computer. We're able to show pictures and describe items. We can go grab an item and return instead of going back and forth...

I would recommend it 10/10; extremely likely to recommend it for anyone looking for an upgraded or newer system. We really do like the program, and it’s a system we couldn’t be without."
- Drew VanWeerthuizen, Public Safety Office Supervisor

Before

  • Using pen and paper and notebooks to manage lost property
  • Unable to track the number of items turned in
  • Had to physically search and go back-and-forth around the hospital whenever a claim came in
  • Unable to monitor the amount of time items were kept or document when they were picked up

After

  • Achieved significant time savings by being able to log in items, take pictures, and easily search items at the computer
  • Increased accountability and security by capturing detailed information on items found & returned
  • Returned more items to their rightful owners
  • Achieved greater visitor and patient satisfaction

Our Hospital Clients Tracking Thousands of Items Per Year on RepoApp

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Trusted by Hospitals All Over the US

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Who This Is For

You are a security professional who is trying to make their lost & found process more efficient and productive

You are trying to get that promotion for being a leader in your hospital

You are struggling with tracking the number of lost items turned in

You are unable to monitor the amount of time items are kept or when they are picked up

You are annoyed at dealing with spreadsheets, papers, and phone calls to run your lost & found department

If you are trying to increase accountability with hospital visitors and within your lost & found team

The Core Concept

Here’s the truth:

You can reduce the time spent on managing your lost & found department by 50% in just 1 month, while increasing staff accountability and improving visitor satisfaction.

However, most security professionals are too busy to implement the technology to do this, since they have many day-to-day tasks and the technology is still relatively new.

We are the only firm dedicated to solving this problem for security professionals at hospitals.

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Background on RepoApp

  • Founded in 2007 and based in Miami, FL
  • Helped thousands of security professionals manage their lost & found departments for over 13 years
  • Fully HIPAA compliant

RepoApp Customers in the Hospital, University, Airport, Hospitality Industries

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Benefits of Using RepoApp

You will be able to make your lost & found program much more efficient, saving 50% of your staff’s time or more on lost & found

You can finally get rid of the stress and headache from managing lost & found items on spreadsheets and notepads

You can increase the percentage of lost items that get returned to their rightful owners

You can forget about taking tons of phone calls and email inquiries about lost items

You will feel empowered because you are responsible for providing a better visitor experience, which will leave a lasting positive impact

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How RepoApp Works

Turbocharge Your Item Collections With the Lost & Found Item Manager

  • Instantly add, edit, and view items, instead of scrolling through spreadsheets or endless binders filled with papers
  • Release items to customers with a few clicks and the option to print and sign forms
  • "Bulk release" items in a container of after they have expired at once, instead of doing it painfully one-by-one via spreadsheet or paper logs
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Streamline Item Claims Using the Claim Manager

  • Capture, view, and manage customer claims in the platform in a seamless platform, instead of having varying records in spreadsheets, paper binders, or email inboxes
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Simplify Item & Claim Searches Using the Power Search

  • Search using keywords, categories, storage date ranges and other options to quickly find lost & found items, instead of rummaging through storage bins or boxes, or flipping through endless binders
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Improve Accountability and Compliance by Using the History Auditor

  • Track activity and history of edits for items instantly, instead of checking spreadsheets or playing detective with paper binders
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Instantly Match Items & Claims Using Auto-Match

  • Match items and claims in 1 second using software, instead of flipping through binders, scrolling through spreadsheets, or checking emails
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Seamlessly Manage Containers using the Container Manager

  • Add, update, and delete containers for the entire system instantly, instead of having complicated processes
  • Seamlessly move lost & found items from one container to another, instead of doing it manually
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Easily Integrate Your Lost & Found Database or 'Submit Claim' Form on Your Website With the Website Integration

  • Get your visitors to search your lost & found database or submit claims on their own through your website
  • Easily customize the contents of the web pages, without having to engage your IT team
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Efficiently Take Photos of Lost Items Using Photo Capture

  • Use your webcam, smartphone or tablet to take and store photos of items, directly inside the platform
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Effortlessly Storage Labels Using Print Feature

  • Print summary of released item with customer signature area
  • Print storage labels (address and shipping size)
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The Team

Jason Kim

  • CEO, RepoApp
  • Director, Salesprocess.io
  • M&A Associate, Constellation Software
  • Equity Research Analyst, Mackenzie Investments
  • Queen's University, B.Comm (First Class Honors)
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Kevin Zhou

  • CTO, RepoApp
  • CEO, Keyword.com
  • CEO, Ottomatik.io
  • CEO, SharedCount
  • Member of Entrepreneurs' Organization
  • University of Toronto, Computer Science

FAQ

What software is required to run RepoApp?

RepoApp is 100% web-based. No download is required, and RepoApp is compatible with modern web browsers (Chrome, Firefox, IE9+).

Can I host RepoApp within my network?

RepoApp is not available for local or internal hosting.

Can I share my RepoApp account with other locations?

Unfortunately, no. An account is limited to managing lost & found items at a single hospital. Each additional hospital requires a separate account.

Can I share my RepoApp account with other locations?

Encryption at rest is AES-256, block-level storage encryption. Encryption in transit is SSL/TLS 1.2.

How will RepoApp benefit my organization?

Just to name a few: appear organized in front of visitors, save time managing lost & found items, and track history of changes and log customer claims.

Who uses RepoApp?

Hundreds of users from multiple industries use RepoApp. Industries include Hospitality (hotels, motels, restaurants, cafes, etc), Transportation, Recreational, Education, and Facility Management to name a few.

As a medical center, we are also subject to HIPAA privacy regulations. What features are in place to allow us to manage the retention and deletion of data within the application?

You can purge records from the database to meet your data retention policies.

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